Database Specialist – Airway Heights, WA

All Services On Schedule during 4th of July Week
June 21, 2021

Sunshine Disposal & Recycling is looking for a full time Database Specialist. This is a weekday, day shift position. This is a dynamic position, so the successful candidate will be adaptable to changing workflow and be able to prioritize tasks as business needs evolve during work hours. Communication with your fellow employees and with customers is key to success in this position. Examples of the duties of this job include:

  1. Helps meet customer needs by assisting customers on phone with billing and other areas of service-related questions. This includes discussing various service options and helping customer determine right services for their needs. Sets up new accounts or makes changes to current accounts in the computer database.
  2. Serves as a point of contact for customer complaints and troubleshoots issues with effective customer service and follow-through. Maintains a calm and professional demeanor when handling conflicts.
  3. Coordinates with other dispatchers and drivers about service and sets up scheduled pick-ups. Prepares dispatch work orders for trucks. Posts tickets and work orders after reviewing these after are accurate and correct.
  4. Posting of data into other software systems relating to fleet and maintenance records.

Other database or office administrative duties may also be part of this job. Sunshine Disposal & Recycling offers company paid(for employee)  medical/dental/vision insurance, with dependent insurance available; as well as paid holidays, PTO,  EAP, 401(k) Plan and supplemental Life/Disability insurance plan. Sunshine Disposal & Recycling is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.